FAQs
1. How long does it take to process my order?
2. What is your shipping policy?
We offer FREE PREMIUM shipping for a limited time. Shipping times vary depending on your location, but generally, orders are delivered within 1-6 business days. Please note that shipping times may be longer during peak seasons. We ship worldwide from our warehouse in Amman, Jordan.
3. Do you offer refunds or exchange?
Unfortunately, we do not offer refunds nor exchange. However, if your items have any issues or defects, please contact us immediately at vibe@offdutty.com. We are here to resolve any problems and ensure your style remains on point.
Choose the Dutty Package That Matches Your Vibe
"Dutty Essentials"
"Unlock Free Premium Shipping with Every Single Piece"
"Buy 1 item and enjoy free premium shipping. It's that simple. Perfect for trying out the Off-Dutty™️ vibe without extra costs."
"Dutty Duo"
"Double Up, Save More: 10% Off + Free Shipping"
"Purchase any 2 items and get 10% off your total, plus free premium shipping. Use code 'DuoDutty10' at checkout to double up on style and savings."
"Dutty Elite"
"Join the Elite: 15% Off, Early Access & More"
"Go all-in with 3 or more items to get 15% off, early access to our next drop, and free premium shipping. Enter code 'EliteDutty15' to unlock elite perks and premium style."
